Privacy Policy

1. Who We Are

7Reset ("we," "us," or "our") is a self-help legal document preparation service operating at ezbknow.com. We are not a law firm. This Privacy Policy describes how we collect, use, and protect information when you visit our website or use our service.

For privacy inquiries, contact us at: [email protected]

2. Information We Collect

Information you provide directly:

• Financial information entered into the eligibility calculator or filing wizard (income, debts, assets, expenses)
• Contact information if you reach out to us (name, email address)
• Any information submitted through our contact form

Information collected automatically:

• Browser type, operating system, and device type
• IP address and general geographic location (city/state level)
• Pages visited, time on page, and referring URLs
• Cookies and similar tracking technologies (see Section 6)

Payment information: We do not collect or store payment card information. All payments are processed by PayPal. When you click a purchase link, you are directed to PayPal's secure platform governed by their own privacy policy.

3. How We Use Your Information

• To provide and operate the document preparation service
• To generate your bankruptcy filing packet based on information you enter
• To respond to your support inquiries
• To improve and debug our service
• To send transactional emails related to your filing (if you opt in)
• To comply with applicable legal obligations

We do not use your financial information for advertising, profiling, or any purpose beyond providing the services you've requested.

4. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share information only in these limited circumstances:

• Service providers — Third-party vendors who help operate our site and service, bound by confidentiality agreements
• PayPal — When you make a purchase, your transaction is processed by PayPal under their own privacy policy
• Legal requirements — If required by law, court order, or valid government request
• Business transfers — If 7Reset is acquired or merged, your data may transfer to the new owner under the same protections

5. Data Retention

We retain your filing data as long as necessary to provide the service, and for a reasonable period after to support follow-up requests. You may request deletion of your data at any time by contacting us at [email protected].

6. Cookies

We use cookies to maintain your session state (so your progress is saved as you navigate the filing wizard) and to collect basic analytics about how visitors use our site. We may use tools such as Google Analytics, which set their own cookies.

You can disable cookies in your browser settings, but doing so may prevent the filing wizard from functioning correctly.

7. Data Security

We use HTTPS encryption for all data transmitted to and from our website. Financial information entered into the wizard is encrypted in transit. While no system is perfectly secure, we take reasonable steps to protect your information from unauthorized access, disclosure, or misuse.

8. Your Rights

Depending on where you live, you may have rights regarding your personal data, including:

• Access — Request a copy of the personal information we hold about you
• Deletion — Request that we delete your personal information
• Correction — Request that we correct inaccurate information
• Opt-out of sale — We do not sell personal data, so no opt-out is needed

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

9. Children's Privacy

Our service is intended for adults 18 years of age and older. We do not knowingly collect personal information from children under 13. If we become aware we have collected such information inadvertently, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page with a revised effective date. Continued use of the service after changes are posted constitutes acceptance of the updated policy.

11. Contact Us

Questions or concerns about this Privacy Policy or how we handle your data:

• Email: [email protected]
• Contact form: ezbknow.com/contact